Privacy Policy

PRIVACY POLICY Last updated: 25 October 2026 Anand Sewa Sansthan is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://anandsewasansthan.org or make a donation or volunteer submission. 1. INFORMATION WE COLLECT We may collect the following personal information: - Name, email address, and phone number (submitted via contact or volunteer forms) - Donation amount and transaction reference (for donation processing and 80G receipts) - IP address and browser information (collected automatically via server logs for security purposes) 2. HOW WE USE YOUR INFORMATION We use the information we collect to: - Respond to your enquiries and contact requests - Process and acknowledge donations; confirm any tax-receipt eligibility before issuing a tax receipt - Maintain records as required by law (IT Act 2000, FCRA, Income Tax Act 1961) - Send updates about our activities (only if you have opted in) - Improve our website and services 3. DATA SHARING AND DISCLOSURE We do not sell, trade, or rent your personal information to third parties. We may share data with: - Payment gateway partners solely for the purpose of processing donations - Government or regulatory authorities if required by applicable Indian law 4. DATA RETENTION We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Donation records are retained for a minimum of 7 years as required under the Income Tax Act 1961. 5. DATA SECURITY We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure. 6. YOUR RIGHTS You have the right to: - Access the personal information we hold about you - Request correction of inaccurate data - Request deletion of your data (subject to legal obligations) To exercise these rights, write to us at [email protected]. 7. COOKIES We use browser storage for language preferences and cached public content. The admin panel uses session storage for sign-in. Google Analytics is configured to measure website usage and may use cookies. Third-party services such as Google Maps, WhatsApp and payment providers handle information under their own policies. We do not use advertising cookies ourselves. 8. GRIEVANCE OFFICER In accordance with the Information Technology Act, 2000 and rules made thereunder, if you have any grievance regarding this Privacy Policy or your personal data, please contact our Grievance Officer: Name: Secretary, Anand Sewa Sansthan Email: [email protected] Phone: +91 8009171743 Address: Sanvi Veer Niwas, 1/89 Vastu Khand, Gomti Nagar, Lucknow - 226010, Uttar Pradesh, India We will address your grievance within 30 days of receipt. 9. CHANGES TO THIS POLICY We reserve the right to update this Privacy Policy at any time. The updated policy will be published on this page with a revised effective date.